At Alexander Aviation you have a team qualified professionals working for you. Few agencies can claim to have 33 years in the industry. Fewer can claim to have those years as the same company serving the same clients, and even fewer still can claim both the Certified Insurance Counselor and Certified Aviation Insurance Professional designations. We have the education, expertise and experience to stay ahead of the industry on your behalf.
Jeff Graber
Jeff Graber, CIC CAIP coordinates risk management programs and insurance packages for our aviation business clients and professionally crewed aircraft of all kinds. Jeff entered the aviation insurance industry as a software developer for an aviation insurance underwriter. A firm believer in constant improvement and education, he is a Certified Insurance Counselor (CIC) and a Certified Aviation Insurance Professional (CAIP). As a current, instrument-rated pilot and expert on aviation insurance, Jeff has written for various aviation publications, including Air Beat, Aviation Digest and Florida Aviation Business. Because most aviation businesses are also small businesses, Jeff serves on the Florida Leadership Council for the National Federation of Independent Business (NFIB), meeting with legislators to support the rights of small business owners nationwide. Jeff's broad skills and educational background ensure that our aviation business clients have the very latest in insurance protection without sacrificing stable, productive business relationships.
Josh Dietrick
Josh Dietrick specializes in corporate aircraft insurance policies, with experience ranging from light twins and turboprops to Gulfstream business jets. As a published author, Josh has penned articles for Aviation Digest and is well-regarded in the industry for his extensive knowledge of corporate accounts, charter operations, and flight training academies. Josh is a graduate and ongoing supporter of the University of Central Florida, as well as a licensed pilot, flying Alexander Aviation’s corporate Cessna 182 to meet with clients throughout the United States. Corporate aviation insurance is a critical component of any flight department, and Josh’s experience combined with his relationships with underwriters translates to streamlined, expertly-crafted insurance programs for his clients.
Jim Graber
Jim Graber, CIC CAIPstarted the company in 1978. Prior to that time, Jim gained experience as an aviation insurance underwriter, agent and claims adjuster. He has been in the business for 36 years and is an acknowledged expert in aviation insurance and complex insurance negotiations. Jim has achieved both Certified Insurance Counselor (CIC) and Certified Aviation Insurance Professional (CAIP) designations. In addition, he has been a pilot since 1966. He currently holds commercial, multi-engine and instrument ratings. Jim is a graduate of Ohio State University, where he served as President of the OSU Flying Club and marched in the Ohio State Marching Band (TBDBITL).
Mark Klokkenga
Mark Klokkenga started flying at 18 and holds ATP and CFII certificates in helicopters. Mark has logged over 7,000 hours in rotorcraft and has given over 3,000 hours of dual instruction. His aviation background spans a broad range of responsibilities, including those of Chief Pilot, Chief Flight Instructor, Electronic News Gathering, Powerline Patrol, and Corporate Chief Pilot. He has held management-level positions and knows how to make tough decisions about aviation insurance. As an insurance agent, pilot, instructor, and aircraft owner, Mark knows how important it is to lower operating costs without sacrificing insurance coverage. Headquartered in Virgina, Mark is extending Alexander Aviation's reach by providing local service and advice to our prospective clients in the mid-Atlantic states and thoughout the country.
Lori Cline connected with Alexander Aviation in 2003, coming from an insurance agency that specialized in workers’ comp and medical malpractice insurance. She is a licensed property and casualty agent and graduated in 1992 from the International Correspondence School for Business Management. Lori supervises our policy renewal process, where she focuses on getting timely information to our underwriters and comparing quotes prior to renewal. Lori also manages our accounts receivable and premium financing, allowing us to offer customized, competitive premium finance terms. Lori solicits multiple quotes to ensure that we offer only the best available coverage and also provides the financing terms that support our clients’ cash flow.
Gloria Dublin came to Alexander Aviation in 2007 after working in the insurance industry for 8 years. She is a licensed property and casualty agent, a licensed life insurance agent and a licensed claims adjuster. Her broad experience in personal and commercial insurance made her the perfect choice to lead our personal airplane insurance department. She provides that client group with some of the most thorough and cost-effective insurance programs on the market, beating "call-center insurance agencies" and direct writers every day. Her persistence and diligence with our personal aircraft operators protects the Alexander Aviation reputation as a leader in aviation insurance that is easy to buy and easy to afford.
Carla Noeske, RCSR joined Alexander Aviation in 2006 after working as a Financial Analyst in the property management and acquisitions industry. She is a licensed property and casualty agent and she has earned her Registered Customer Service Representative (RCSR) designation. In addition to her insurance accomplishments, she holds a Bachelor of Science (BS) degree in Psychology from Troy University. Carla provides fast, accurate response to our clients’ requests for additional quotes and certificates of insurance. She also handles the collection and distribution of valuable underwriting information for our renewals. Carla’s focus and attention to detail ensure that our underwriters have all the information they need to provide their very best terms for our clients.
Diane Miller, PCSR joined the staff of Alexander Aviation Associates, Inc. in 1997. She came to us with 30 years of executive-level administrative experience in the legal, governmental, engineering and broadcasting industries. Diane is a licensed insurance customer service representative. She has also earned her Professional Customer Service Representative (PCSR) designation. Today she handles accounting, insurance licensing for all 50 states, filing of state insurance taxes and fees and assists the other staff on an as-needed basis. Diane’s invaluable support helps maintain the crucial relationships we have with our insurance carriers and the states in which we do business.
